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You're right Brent, I never checked how many processes does my site have. But the script that gone out of control was mchat.php in the phpbb plugin, I took that script and install them in the phpbb addon plugin because most people who use it in phpbb recommended that script. I never knew that the script would behave like that. I'm very sure that every hosting company has a phpbb in more than one site and I believe they have some experience in handling a script like that. Actually they can choose to help me to fix the problem instead of just banned me.

I already move all my website to your hosting, and disabled the mchat option to make sure it doesn't make any trouble. I learn a lot from the last mistake and now I'm constantly checking the process monitor to make sure it only used as few processes as possible. After I had a few chat with your support, I believe your staff are very capable to help me in solving any kind of situation, there's no need to bother you with a very small problem. I would like to salute you for having great people who work very hard to give the best support for your customers and thanks for giving me a very comfortable place to host my website.