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Yup, I agree. I think it's kind of childish. I remember when I was young and talking with my friends about who's got a bigger gun. In my opinion it doesn't matter who's got more domain hosted or who's got more income. For customer like me it's the quality of service you give is the more important than the quantity.
I've been a bluehost customer for years, but yesterday a small script has gone out of control and made hundreds (that's the support told me, I don't know if it's true or not, how could I know?) oh, the tos department told me thousands processes, do you know what they did? Instead of notify me or kill all the processes they just suspended my account and banned me for good. They have 3 strike policy. That gives me a lot of nightmares, fortunately they aren't the only hosting provider.
From my experience talking with bluehost support is very irritating, they assume it's all my fault, yes maybe it's all my fault but I'm a very sincere person, if you told me what I've done wrong I'll fixed it right away, they don't value the customer. It's better to keep a loyal customer than losing one, you'll never know what they can do for you.
After talking woth the hostgator support I decided to move all my website to hostgator I hope I made a good decision.