It is very true that PayPal sucks! They are so disgusting that sometimes
they will even
block verified customers from sending money online!
You have added your credit card verified it. You have added your bank account
and verified it. You might have even faxed in your utility bill and ID card
for verification! And yet they can still LIMIT your account one day without
giving you a good reason!
The first time it happened, I was trying to make 2 PayPal payments. Both
were subscription
payments (recurring basis). You know, when the other
party has completed their job for you according to the terms and it is time for
you to pay, BAM, PayPal doesn't let you through!!!
After clicking on my vendor subscription link and logged in using my
verified account, it shows
You have exceeded your per transaction limit. To
lift this limit, click View Limits on you Account Overview page.
Every PayPal user knows it. The last thing you want from PayPal is called
"LIMIT"! Knowing your PayPal account is limited is like knowing you car is
being stolen! I jumped into my "Account Overview" page to look for the limit.
But there is no such thing as limit in my account! There is nothing unordinary
showing in my account!
So I ignored the error and clicked on the "Pay" button, hoping that the
transaction will go through. But unfortunately, it didn't.
Your account information has changed. Either you
clicked "Pay" more than once but the original transfer was already made, or
you just received money. To check, please view your account History and make
sure you want to perform this transaction.
The error message is way too wrong. I didn't click "Pay" more than once.
A check on my transaction history also indicated that there was no transfer
made. And hey, I really wished I have received money! But I didn't.
This is not fun. I have promised someone the payment. Imagine if you have
won a bid in eBay and you want to pay but you can't? That will piss the
seller off and guarantee you a negative feedback.
I tried to explain to my seller and at the same time, emailed support and
"wish" for some help.
The first reply came in.
Hello, my name is Kelly, I am very sorry to hear about the situation, and
understand your frustration and concern over this issue. I will be happy to
assist you with your questions.
I understand you want to know why you could not use your credit card to make
a payment at this moment.
Upon checking your account, we found that you tried to make payments out
several times, but all of them failed.
Now please let me explain the reasons to you.
To ensure the integrity of our network, PayPal may take security
measures, which may affect some accounts in good standing. We
regret any inconvenience may have caused.
PayPal employs complex statistical models to identify patterns of
behavior. This is similar to the way banks and credit card companies
identify patterns of behavior those are abnormal when verifying individual
transactions. When our system rejects a certain funding source for a
transaction, it is merely an indication that the individual transaction fits
a pattern may cause a high risk of failure.
If your transaction has been denied, you may be able to complete the
transaction with another funding source such as U.S. bank account or PayPal
balance.
In addition, I would like to recommend you not to pay at this time. Please
take another try after 3 to 4 days with your credit card.
You may contact your seller and explain the reason why you can not pay
him now. Hope he can understand your situation and let you pay him at a
later time. If you need make this payment urgently, you can choose
another funding method.
I sincerely apologize for the inconvenience caused you.
If you need any other further assistance, please do not hesitate to
contact us.
It is my pleasure to assist you. Thank you for choosing PayPal.
Sincerely,
Kelly
PayPal, an eBay Company
The good news was that they reply fast. But the bad news was I still can't
make a payment. The clue we have right now is "PayPal may take security
measures, which may affect some accounts in good standing." which translates
to "I can lock your money anytime I want."
But I was angry because I am trying to pay just $20 while my account is
having 4 digits balance! And I am not trying to use my credit card as claimed
in the reply! So I shot back an email telling them so. They replied.
Hello, my name is Susan. I will be happy to assist you with your question
regarding your PayPal account.
I understand that you wonder why you could not make a payment from your
PayPal balance.
I checked your PayPal account and find that there is sufficient balance for
you to pay $20.00USD. Generally, if you have sufficient balance of certain
currency, the payment will be first charged from your balance. But
if our system decides the transaction contains higher than normal risk at
the moment, you may try to make this payment later.
I sincerely apologize for the inconvenience and appreciate your
understanding.
If you need any other assistance, please do not hesitate to contact us.
It is my pleasure to assist you. Thank you for choosing PayPal.
Sincerely,
Susan
PayPal, an eBay Company
So that's still being equal to, "I can LIMIT you anytime I want and you
really can't do anything about it".
Frustrated, I shut down my PC and went to sleep. Waking up the morning, I tried the payment again and all the limits
were
gone!
So, is that just a "nightmare"? That's it? That's it? I hope it won't
happen again. But You Wish! It happens again and again! The
only way for me to handle that is whenever it happens, I can show them this
post and hope that my seller can understand my situation!
PayPal Sucks!
Related:
- PayPal Web Hosting
